Tue. Mar 25th, 2025

Chase Customer Service Number 24/7: How to Get the Help You Need Anytime

Chase Customer Service Number 247

Navigating customer service can sometimes feel like a maze, but Chase makes connecting with the proper support straightforward and accessible. Whether you have questions about your credit card, debit card, or business account, knowing where to turn saves you time and frustration. Chase offers multiple help methods, including a Chase customer service number 24/7 line, online assistance, and social media support. This guide will walk you through all your options.

We’ll cover these essential topics:

  • Chase’s customer service numbers for different account types
  • 24/7 support availability
  • How to access Chase customer service via email or live chat
  • Pro tips on resolving your issues as quickly as possible

Quick and efficient support shouldn’t be an option regarding your finances—it’s a must.

Chase Credit Card Customer Service Number

Do you need assistance with your Chase credit card? You’re not alone. Whether you have a billing question, a lost card, or a simple inquiry about rewards, help is just a phone call away.

Contact Chase credit card service at 1-800-432-3117. Representatives are available 24/7, ensuring uninterrupted support whenever you need it.

For quicker resolutions:

  • Have your card number handy before you call.
  • Use the Chase Mobile App to manage account details or review your transaction history before reaching out.

Chase Business Customer Service Number 24/7

Having reliable banking support can make all the difference if you run a business. Chase’s Business ServiceLine is available 24/7 at 1-888-269-8690.

This service is tailored for business owners, offering assistance with:

  • Business credit cards
  • Merchant services
  • Corporate banking issues

Chase understands how hectic managing a business can be, so their round-the-clock team ensures you’re always safe.

Chase Debit Card Customer Service

Lost your debit card? Need to dispute a transaction? Don’t worry—Chase’s debit card customer service team is here to help:

  • Call 1-866-564-2262 for debit card-specific issues, like disputes or reporting a lost card.
  • Alternatively, for general debit card inquiries, dial 1-800-935-9935.

Need a Replacement Card?

If your debit card has been lost, stolen, or damaged, requesting a replacement is easy:

  1. Visit chase.com/customerservice
    1. Select Replace Card and follow the instructions.
    2. Your new card should arrive within 3-5 days. If it doesn’t, contact Chase directly or use their online portal to notify them.
  2. Pro Tip: You can also monitor your replacements’ delivery status through the Chase Mobile App.

Chase Customer Service Hours by Service Type

  1. Not all Chase services operate 24/7. Here’s a quick breakdown of customer service hours by department:
    • Home Lending (Mortgages, Refinancing):
    • Monday–Friday: 8 AM–8 PM ET
    • Saturday: 9 AM–6 PM ET
    • Closed on Sundays
    • Online/Mobile Banking Support:
    • Call 1-877-242-7372
    • Available 24/7 for technical issues
    • Personal Banking:
    • Call 1-800-935-9935
    • Representatives are available most hours for assistance.
    • Auto Loans:
    • Call 1-800-336-6675 for support with auto financing.
  2. For real-time assistance, the number on the back of your card is a valuable resource as it connects you to the right team without added steps.

Is There a 24-Hour Customer Service Option for Chase?

  1. Absolutely! Chase offers 24/7 support for several key services, including its Business ServiceLine, credit card customer service, and tech support for online/mobile banking. If your issue is urgent, rest assured—someone is always available to assist.
  2. Remember that certain services—like home lending or auto loans—might have limited hours. Note the appropriate contact time for these departments to avoid unnecessary wait times.

Does Chase Have Customer Service Email Support?

  1. Chase focuses on delivering secure, efficient services for its customers. Instead of traditional email, they provide a secure messaging system through their website and mobile app. This ensures your information remains protected.
  2. To send a secure message:
    1. Log in to your account at chase.com.
    2. Go to the “Secure Messages” section.
    3. Select the topic and compose your message.
  3. Expect a response within 24-48 business hours. For quicker issues, phone or live chat options are your best bet.

Is Chase Bank’s Live Chat Available 24/7?

  1. Thanks to Chase’s Digital Assistant, accessible through the Chase Mobile app, you can receive answers to many common queries at any time. The AI-powered assistant offers instant responses, whether it’s a question about transaction details or a general account inquiry.
  2. The Digital Assistant can connect you to a live representative during business hours for more complex questions.
  3. Additionally, you can engage with Chase on social media:
    • Twitter (@ChaseSupport)
    • Facebook Messenger
    • Instagram DM
  4. These platforms offer flexibility and convenience but could be better for account-related issues that require secure communication.

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